楽天ポイント騒動
新年早々に楽天ポイントで問題があったらしい。
提携サイトにアクセスするともれなく500円分のポイントを付与するキャンペーン。アカウントを大量取得してポイントだけをもらうユーザーが多発した。けっきょくキャンペーンサイトをクローズして、期間中のポイント付与をすべて取り消すという処理をした。
年末にも楽天ポイントとローソンのポイント交換比率の差によりポイントを増やすことが可能だったため、ローソンとのポイント交換を休止にしていた。
楽天スーパーポイント交換についてのご報告
こういうことが頻発し、いったん付与されたポイントがキャンセルされたりすると、ポイントへの信頼度が失われポイント自体の価値も下がるのではないか。提携している企業にしてもマイナスだろうし。
どちらのケースも使う立場から考えてみれば事前にわかりそうなもの。マニュアルによるセキュリティテストだけでは見えないところがある。ポイントとはいえ1ポイント1円の価値を持っているわけで貨幣とかわりない。それなりの対策が求められるとおもう。
楽天ポイント騒動、キャンペーン付与分は全部取り消し–商品購入分の請求も
追記
多くの正規ユーザーがいったんポイントを取り消されたことに配慮して、ポイントを返し300ポイントを付与することにしたそうだ。楽天ユーザーはこれで納得するんだろうか?
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